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ITB Innovation Radar

yoummday - technology platform for managing remote workforces

Exhibitor: yoummday

Stand Number: Hall 6.1 | Stand 253

yoummday offers travel companies a proprietary technology platform for managing remote workforces, complemented by a diverse global talent pool of 15,000+ sales and customer care freelancers. A comprehensive technology suite encompasses modules for recruitment, training, shift planning, quality assurance, payment processing, telephony, and AI-assisted CX interactions.

By leveraging yoummday's flexible outsourced workforce solutions, travel companies can scale their customer support operations based on fluctuating demand and seasonal variations, ensuring adequate staffing levels during peak periods while minimising overhead costs during off-peak seasons.

Hiring yoummday talents incurs no recruitment costs, and they are readily available for immediate deployment. Working with freelancers worldwide provides significant efficiency gains, particularly in terms of cost-effectiveness compared to hiring full-time employees.

Access to a talent pool from diverse geographic locations enables efficient coverage of less popular shifts, ensuring uninterrupted support and service delivery across different time zones.

yoummday's searchable talent database enables companies to handpick professionals with specific expertise, language proficiency, and cultural understanding tailored to meet the unique needs of their customers.

yoummday provides comprehensive support throughout the deployment of projects, offering peace of mind and ensuring seamless execution from start to finish.