Trade Visitor FAQs
The world’s largest travel industry convention provides you cutting-edge knowledge via trend-setting presentations from international top speakers. You can find the complete program and more information on the convention tracks and speakers at the Convention Website.
The most convenient way to reach the exhibition grounds is by S-Bahn via the Messe Nord/ICC, Westkreuz or Messe Süd stations, as well as by U-Bahn via Kaiserdamm and by various BVG bus lines via the Messedamm, ZOB and ICC stops.
Banks/Cash Machines are located here:
- Entrance foyer Hall 1.2b/2.2b
- Hall 19
ReiseBank at the branch office “Zoological Garden” railway station,
Phone: +49 30 8817117
Use our event search to look for presentations at the ITB Berlin Convention and events at exhibitors' stands. From February on, this and also the practical ITB App for your cell phone with all events will be available to you.
At ITB Berlin 2023, a free basic WLAN will be made available to all exhibitors, trade visitors and private visitors. It is suitable for simple Internet applications and e-mail traffic. Registration takes place without a password.
At the Career Center in Hall 4.1, around 20 national and international universities, colleges, universities of cooperative education and other service providers will be on hand to provide individual advice on courses of study and continuing education opportunities.
Employees of the German Federal Employment Agency will provide important application tips in a career counseling session. You can also benefit from free application photos.
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First Aid – DRK (Red Cross) Physician Emergency calls
Telephone +49 30 3038-2222
Locations on site will be announced shortly.
The lost and found office is located at the entrance of hall 21.
Telephone: +49 30 3038-1787
Cloakrooms for ITB Berlin:
- Entrance North (Hall19)
- Entrance Hall 21
- Entrance South
- Service center hall 7 (SCH7)
- Hall 9
- CityCube Berlin, Entrance Foyer (East)
The checkrooms are usually manned until 7 pm. Costs: 3.00 euros per cloakroom item and 5.00 euros per piece of luggage.
Attention: Please make note of the location of the cloakroom you’re using – this information cannot be found on the cloakroom tickets.
You can find restaurants and snack bars all over the Exhibition Grounds. The Catering Guide, which will be available soon, gives you an overview.
Our friendly assistance staff will be available at the main entrances and hall crossings.
They will provide you with general information, tips or even insight into our event program to help you keep track of everything.
The free ITB App contains lists of all exhibitors and events, 3D hall maps, and many other services.
The ITB App will be available for download in the App Store and at Google Play as well as at www.itb-app.de soon.
At ITB Berlin we offer different bus shuttle services for your convenient stay in the city and on the venue free of charge.
Detailed information on departure locations and times as well as the exact route can be found here: Shuttle Services
You can find charging station for mobile phones at:
CityCube Berlin (Entrance Messedamm)
Limited car parking is available directly at the exhibition grounds. The parking spaces are marked on our site plan. In addition, you can use the multi-storey parking lot in the ICC. Parking spaces P1, P2, P4, P5, P6, P9, P11, P13a are public, fees may apply.
Parking lot P18 is available for 20€/day via Contipark during the event period (7-9 September, 2023).
The ICC parking garage will be available from 6 March, 2023 for 20€/day via Contipark.
We recommend following the guidance system to the 5,000 additional parking places at the nearby Olympischer Platz. A free bus shuttle (P+R shuttle M1) runs between the Olympischer Platz parking area and the Exhibition Grounds.
Police emergency telephone number: 110
- Station 22, Charlottenburger Chaussee 67–75, 13597 Berlin
Telephone: +49 (0)30 4664-222701
- Service Center Hall 7, 1. upper floor
Please take care of your personal belongings!
With the ITB Berlin Press Stand, ITB Berlin offers all exhibitors and visitors an extensive selection of domestic and international publications. Free of charge.
You can find the ITB Press Stand in the foyer of Halls 6.2/5.2.
Find a detailed overview on the magazines on our website: Trade Press Stand
- South Entrance
- North Entrance
- City Cube (CCB)
- Hall 9
Post extern, Soorstraße 61-62
Stamps are available at the Business Center
Courier: Schenker Parcel Service
Requests to: email@example.com
Dispatch only to company adresses